Monthly maintenance and support for websites and applications in the UK and US. Updates, security, backups, uptime monitoring, and a senior developer who answers when something breaks. No ticket queues, no offshore handoffs.
Maintenance is invisible when it works, which is exactly why it gets cut. Then something goes wrong on a Friday.
Out-of-date plugins and dependencies are how most sites get compromised. The exploit is usually public and patched long before the attack.
An untested backup is a hope, not a plan. The time to find out it does not restore is not during an outage.
Something breaks and the person who built it has moved on. Now you are searching for someone who can understand a codebase under pressure.
Prevention, response, and steady improvement, not just a monthly report that says everything is fine.
The work that stops incidents from happening.
We test updates on staging before touching production. Automatic updates on a live site are how sites break at 3am with nobody watching.
Firewall rules, access control, malware scanning, and vulnerability monitoring across your stack.
Automated offsite backups with periodic restore tests, so we know they work before you need them.
Checks every minute from multiple regions, with alerts to us as well as you. We usually know before your customers do.
What happens when something does go wrong.
You reach a person who knows your site, not a ticket queue. Response times are defined in your plan and we hold ourselves to them.
Outages, hacks, and failed updates handled, with a written explanation afterward.
Included in your monthly hours, prioritized by business impact.
We fix first and diagnose after. Working out whose fault it was can wait.
Because a site that never changes slowly stops earning.
Included time for content updates, new sections, or small features. Unused hours roll over for a quarter.
Quarterly Core Web Vitals checks so speed does not decay unnoticed.
What we did, what we found, what it means, and what we recommend next. Written for a business owner, not a sysadmin.
A quarterly call on what to improve next and why.
Monitoring runs constantly and alerts reach a human. A dashboard nobody looks at is not monitoring.
We take over safely, then keep things steady.
Current state, risks, and technical debt.
Critical updates and security fixes first.
Offsite backups configured and restore tested.
Uptime, errors, and performance alerts live.
Access, architecture, and runbooks written.
Scheduled updates and monthly reporting.
Quarterly reviews and planned work.
Replace these with real projects and verified numbers before launch.
Multi-site WordPress estate for a financial group, maintained for [3] years.
Shopify store taken over after the previous agency went quiet.
Hacked site recovered, hardened, and maintained since.
We quote a fixed price after discovery, so you are never signing a blank check. Replace the figures below with your real pricing.
Keep the site secure and online.
Maintenance plus ongoing improvements.
For business-critical sites.
The questions we get asked on almost every first call.
Plans start around [$300] per month for updates, security, and monitoring, and rise with included development hours and response times. Compared to the cost of one serious incident, it is inexpensive insurance.
Yes, and it is most of our maintenance work. We start with an audit and a stabilization phase, so we understand what we are taking on before promising response times.
The site being down, compromised, or unable to take orders. Those get immediate attention under every plan. Non-urgent bugs and changes are handled within your plan’s response window.
Growth and Managed plans include monthly hours for content changes, small features, and fixes. Unused hours roll over for a quarter so you are not penalized for a quiet month.
We handle recovery: isolate, clean, restore from a verified backup, patch the entry point, and harden against repeats. You get a written explanation of what happened and what changed.
Plans run month to month after an initial three-month period, which exists because the first months include the heaviest stabilization work. You own your site, code, and accounts throughout.
We can manage your existing hosting or recommend and migrate you somewhere better if the current setup is holding you back. We will tell you when hosting is the actual problem.
Book a free strategy call. We will review your current setup and tell you honestly what needs attention first, usually within 24 hours.